Director of Career Development, College of Communication & Information
Regular, Full-time – MR09
Interested individuals should apply on the position posting on the University’s human resources website.
Reporting to the College of Communication and Information (CCI) Assistant Dean for Undergraduate Programs and Advising, the CCI Director of Career Development (DCD) is responsible for: working with the Assistant Dean and with the UTK Center for Career Development and Academic Exploration (CCDAE) to develop and implement a robust recruiting program for CCI students; assisting students with career planning strategies and implementation through individual and group career coaching; delivering training/programs to student groups, classes, and university staff; building relationships with and connections among members of the career community, alumni, employers and others to create opportunities for experiential learning, networking, job searching, and graduate school admission; working with employers needing to hire UT students; working with CCI’s dean, associate dean for academic programs, school directors and other relevant academic personnel to develop and manage identified career outcomes; developing goals and objectives to identify and build relationships with local, regional and national employers to increase opportunities for recruitment of CCI students; and managing, in cooperation with the CCDAE, one or two large career fairs annually and facilitating CCI student participation in other niche job fairs.
- Develop goals and objectives in conjunction with the CCDAE Associate Director of Employer Development to strategically identify and build relationships with local, regional and national employers to increase opportunities for recruitment of CCI students.
- Implement short- and long-range goals to strengthen partnerships with existing employers and establish partnerships with new employers within the communication and information industries.
- Travel to visit employers locally, regionally and beyond to cultivate relationships with key communication and information employers.
- Plan and manage alumni and parent programs as they pertain to employer development (experiential and post-graduate opportunities) for students.
- Consult with designated employers to develop marketing strategies for enhancement of employer presence on campus.
- Network with alumni, community members and others to develop relationships with potential hiring organizations.
- As needed, assist CCDAE to bring communication and information organizations to UT to participate in the Employer Summit and other related events.
- Strategically plan and implement one or two large annual CCI-focused career fairs with assistance of the CCDAE office-wide career fair committee.
- Provide support to CCDAE employer relations team for niche fairs and events.
- Implement periodic employer needs assessments to evaluate and improve services, resources and programs for communication and information employers.
- Maintain employer data in Handshake.
- Track employer contacts to facilitate record keeping, goals setting and follow-up activities.
- Implement strategy for development of and relationship management with local, regional and national communication and information employers who can offer employment opportunities to CCI students.
- Deliver recruiting consultation to designated employers.
- Maintain successful recruiting activity via job and internship advertising utilizing online technologies and on-campus recruiting programs such as Handshake.
- Conduct individual/group career coaching sessions for students within communication and information majors on industry information, job and experience strategies, development of communication resources such as resumes, interviews, letters, and LinkedIn profiles, etc.
- Plan/develop/facilitate new career events and initiatives to address career needs and create opportunities for engagement and connections with employers and alumni; partner with academic advisors and other college staff to provide programming.
- Guest lecture/provide career development content for CCI professional seminar courses.
- Utilize Handshake and other relevant technologies to facilitate communication/marketing and maintain counseling case notes.
Data and Assessment
- Collect and compile data including but not limited to appointments, programming, recruiting activity, assessments and first destination outcomes.
- Track students from CCI majors and industry areas and collect data on internships and first destinations of graduating seniors and graduate students in the 12Twenty system.
- Create and disseminate reports based on this information to CCI administration.
- Create learning outcomes for programs and conduct assessments.
Supervision, Guidance and Direction
- Develop employer-related goals and objectives for outreach and relationship with CCDAE.
- Direct employer-focused student programming and events.
Other Professional Responsibilities
- Assist with other CCI and School activities, events, and programs that are in line with the mission of CCI’s Career Development Program, including student orientation, visit days, etc., and community outreach.
- Hold membership and participate in professional organizations that are aligned with the mission of CCI’s Career Development Program and the UT CCDAE.
Required Education and Experience
- Master’s Degree, preferably in higher education administration/student affairs, human resources, communications, business, or related field.
- Minimum of three years’ full-time experience in a higher education or corporate environment focused on employer relations, college recruiting, sales, development or other areas where building relationships with individuals/organizations is a major responsibility.
Preferred Knowledge, Skills, and Abilities
- Knowledge of a career services management system such as Grad Leaders, Handshake or Symplicity and the ability to run reports.
- Knowledge of employment trends, job search strategies and career development theories, best practices, and resources.
- Preferred experience in a college career center.
Director of Finance and Administration, College of Communication & Information
Regular Full-time, Market Range 14
Interested individuals should apply on the position posting on the University’s human resources website.
The Director of Finance and Administration is the chief fiscal officer of the College of Communication and Information at UT Knoxville, and reports directly to the Dean as a member of the college leadership team. Responsibilities include strategic long-range planning, budget building and management, financial reporting and analysis, research support and compliance, oversight of daily business and fiscal transactions, oversight of Human Resources within the College, and oversight of fiscal and HR activity at the School level, as well as policy and legal compliance. The Director must understand the strategic plans and operational needs of all facets of the College, and must work with all of the members of the leadership team, associate deans, and school directors. Success in managing such a portfolio of responsibilities requires a high level of communication skills, and the ability to advocate for sometimes unpopular decisions or to handle strong differences of opinion. The position acts in a leadership capacity on behalf of the College with Vice Chancellors, Directors in Budget & Finance central administration, Provost, Human Resources, enrollment management and other units across campus. The position is accountable for the College’s overall fiscal and operational health. This position has direct supervisory oversight of at least one staff position, while working directly with school directors, associate deans, and others in various College units.
- Develops, implements, and manages the College’s state allocated budget.
- Offers Dean, Associate Deans, and School Directors guidance in planning budget strategies.
- Forecasts budget projections; develops tools to monitor and track revenues and expenditures.
- Prepares all budget transfers, analyzes budget trends, surpluses and deficits to ensure year-end balanced budgets.
- Prepares, implements and manages centrally funded budgets as well as Distance Education Program budget, General Education Program budget, Summer School Salary budget, and Chair of Excellence in Journalism budget.
- Processes budget expenditures for compliance with UT fiscal policy and procedures.
- Provides assistance in developing sponsored research project budgets and post award oversight.
- For college accounts, both restricted and unrestricted, approve all financial transactions.
- Provides oversight of expenditures and obligations of financial resources within college and verifies and reconciles college accounts to ensure compliance with UT fiscal procedures and policies.
- Creates, modifies and closes college Funds Centers, Cost Centers and WBS accounts as appropriate.
- Provides UT fiscal policy guidance to Dean, Associate Deans, School Directors, and College support staff.
- Respond to information from auditors and administrators on fiscal matters.
- Serves on the Campus Fiscal Officer’s Committee representing the College in fiscal matters.
Human Resources Duties
- Oversee all HR functions within the College and is the central point of contact for HR related inquiries.
- Reviews and approves all HR actions including personnel hiring, including new faculty appointments, promotions, personnel or position changes, organization unit changes or creations; time approval, effort certification approval, percent time and pay changes, terminations, transfers, leave of absences, and additional pay.
- Provide UT policy guidance and support assistance related to personnel actions to Dean and Academic and Administrative Directors and directs staff on administrative implementation of personnel policies and procedures.
- Serves on the Human Resource Workgroup representing the College on HR matters.
- Bachelor’s degree in accounting, finance, or business field.
- Five years of accounting or finance experience in a complex organization including management/oversight of multiple units.
- Experience supervising associates at various levels of engagement.
- Working knowledge of GAAP – Generally Accepted Accounting Principles.
- Knowledge of accounting principles and university policies and procedures.
- Ability to research and analyze financial information and make appropriate recommendations.
- Skill with large database accounting/human resources software.
- Organizational planning, creative problem solving, and strategic thinking skills.
- Ability to work with individuals at all levels within the organization.
- Ability to work with cross-functional teams and build and nurture relationships.
- Ability to develop and manage fiscal budgets.
- Excellent oral and written communication skills, including ability to communicate in a positive, productive manner.
- Ability to apply independent judgment and work across broad and diverse subject areas.
- Outstanding planning, problem-solving, analytical, organization, project management, and customer service skills.
- Ability to meet deadlines in a fast-paced environment.
- Ability to effectively manage and evaluate staff performance.
- Professional integrity, including a thorough understanding of confidentiality.
- Advanced knowledge of Microsoft Office, complex spreadsheets, and database management.
- Master’s degree in business administration, accounting, finance or similar field.
- CPA (Certified Professional Accountant).
- Related experience at an R1 academic institution.
- Experience with or knowledge of RCM-type budget models.
- Work history related to post-award management of grants and contracts.
- Experience with human resource management and policies.
- Knowledge of university policies and uniform guidance.
- Knowledge of employment laws and practices.
- Skill with IRIS, Taleo, and Banner software systems.
- Ability to translate data into “a story” to present complex information in a simple way.
Screening of applicants will begin August 2, 2021 and will continue until the position has been filled. For full consideration, applicants must electronically submit a letter of interest, resume, and the name, address, email, and phone number of five professional references.
Director of Communications and Marketing, College of Communication and Information
Interested individuals should apply on the position posting on the University’s human resources website.
The College of Communication and Information (CCI) at the University of Tennessee, Knoxville seeks applications and nominations for a full-time Director of Communications and Marketing to lead and execute the strategic direction, vision, and creative standards for communications and marketing efforts for the college and its schools. The director serves as a key member of the CCI leadership team, provides leadership and direction for all communications and marketing efforts, and is responsible for promoting and advancing the College’s image and reputation within the community, the state, the nation, and the world. This position plays a key role toward enhancing the College’s ability to achieve long-term strategic goals, including increasing research dollars, recruitment and retention of students, faculty, and staff, alumni and donor relations, and improving national and international rankings. The director reports to the dean, serves as the College’s chief communications/marketing officer, and has direct supervisory oversight of at least one staff position, while working directly with school directors, associate/assistant deans, and others in various College units. The individual selected for this position will have an opportunity to propose and implement a comprehensive overhaul of the College’s communications and marketing efforts.
Strategic Communications and Marketing Leadership
- Develops, formalizes, and executes a holistic, long-term communications and marketing plan for the College and its Schools.
- Works directly with school leadership to develop marketing and communication initiatives, ensuring that these efforts not only contribute to the success of each unit, but are also aligned with the strategic vision and distinctive brand of the college.
- Collaborates with campus and university-level communication officers and administrators to ensure the college is proactively contributing from a marketing perspective to the university’s brand and initiatives.
- Develops a robust and data-driven understanding of the college’s target audiences and influencers that is relative to the attitudes, opinions, and behaviors that drive levels of positive engagement and revenue impact by core stakeholders.
- Identifies and prioritizes strategic communications needs for the college, inclusive of all schools, with focus on strengths and opportunities that should be pursued.
- Evolves the college’s brand to capture attention, support enrollment, increase donor development, and develop corporate and community partnerships.
- Creates marketing and communications programs and initiatives to address short- and long-term opportunities and needs, within specified timelines, and within available college resources.
- Conducts ongoing research on higher ed trends to ensure C&M efforts are aligned with industry standards and on par with or ahead of efforts by competitors.
- Plans and executes strategy and deliverables for paid marketing campaigns to positively impact student recruitment. Works with professional media buying agencies as needed for market placement and campaigns.
- Identifies and pursues paid advertising opportunities as appropriate to advance the perception of the college to specific audiences and improve the college’s reputation.
- Identifies and executes strategies for target markets to advance undergraduate and graduate student recruitment and enrollment that incorporates all available communications channels, platforms, and media types for holistic execution.
- Serves as a liaison between the college and the university’s Office of Communications and Marketing, the UT Communications Council, and other key campus communications office to ensure team efforts support UT strategic priorities and follow established guidelines.
- Sets and oversees visual brand identity (within UT brand) and messaging for all college and school media across all print and digital platforms to ensure consistent uniformity.
- Manages all critical projects and leads or supervises project teams responsible for wide-reaching impact or high-profile assignments.
- Develops and implements policies for the college to ensure brand is adhered to across all platforms.
- Establishes design theme and tone for the college’s website, publications, the college’s annual report, and other college and school publications related to recruitment, stewardship, and other major initiatives.
- Sets strategy for and supervises media pitching and placement with the goal of increasing external earned media coverage by reputable regional and national media outlets.
- Reviews and edits all media releases, feature articles, video scripts, and blog posts for college publications as well as scripts for the dean.
- Works in partnership with the UT and College Development offices for alumni on design/production of print and digital media during regular year as well as campaign cycles.
- Supervises and advises management of college and school website design, redesign, content, and maintenance.
- Sets strategy for video production needs to enhance the digital presence of the college; writes, reviews, and approves all scripts, selects soundbites, and reviews/approves edits for video production.
- Facilitates the implementation of creative and project management tools to enhance effectiveness of communications team.
Multi-Platform Writing and Coordination
- Provides strategic communication counsel to the dean and writes messaging, speeches, and assists with presentations for the dean as needed.
- Writes original material for publication via articles, reports, newsletters, promotional pieces, etc. Selects subject matter based on specific assignment from the CCI dean, CCI school/program directors, and other CCI faculty/staff.
- Writes or edits all high-profile content and pieces for style as well as tone and structure.
- Confers with the dean, school/program directors, faculty and staff regarding articles, reports, newsletters, promotional pieces, etc.
- Designs, writes, edits, creates and produces distinct communication objects for prospective and current students, alumni, donors, and others affiliated with CCI.
- Actively manages all Facebook, Twitter, Instagram, and similar existing and developing social media activities for the college and dean.
- Analyze social media trends, tracking new technologies and innovations to determine how they can be used to achieve the greatest return for CCI.
Management & Supervision
- Provides expert guidance, assigns work, prioritizes projects, establishes deadlines, and provides approval for work quality and accuracy.
- Determines and builds appropriate staffing-level and structure needed to accomplish strategic marketing and communication goals of the college.
- Hires, trains, evaluates, and mentors team members, including student staff members.
- Delegates work assignments and reviews for accuracy and quality.
- Makes recommendations regarding hiring and training of team members.
- Makes recommendations to college administration regarding future hiring needs for communications-related areas.
- Ensures all work done by employees is in alignment with the college’s strategies and goals.
- Provides supervision and oversight to staff members.
- Develops project budgets including personnel, production, vendor/freelance, and equipment costs as needed.
- Plans, maintains, and executes the office’s budget and requests funds for services and equipment related to college communications projects, including paid advertising/marketing campaigns, necessary office operational software, printing, photography, video and multi-media services, digital cameras, and computer hardware and software purchases.
- Oversees estimates and budgets for communications projects funded by the college.
Required Abilities and Experience
- Bachelor’s degree in a communications field such as public relations or other related areas.
- Five years of progressively responsible relevant experience, or an equivalent combination of education, training, and experience.
- Relevant experience in multiple specialty areas, including extensive experience working collaboratively with other communications professionals including writers, editors, print designers, web designers/developers, photographers, videographers, and video production professionals.
- Exceptional and visionary leadership and management skills with the ability to bring together broad constituencies to build collaboration, teamwork, and synergies.
- Exceptionally strong oral and written communications skills, including editing and writing experience across long- and short-form print, web, video, and social media pieces and platforms.
- Strong understanding of video production and ability to apply it to enhance existing and future C&M efforts.
- Strong understanding of social media’s power, including current and future trends that may impact our messaging.
- Strong project management skills with proven ability to meet deadlines in a fast-paced environment.
- High-level understanding of and experience with communications strategy and branding, especially as they relate to higher education.
- Great management skills to direct and guide staff in a fast-paced environment with simultaneous complex projects and multiple deadlines to deliver excellence on time.
- Significant experience working on a wide variety of communications projects including digital and print magazines and newsletters, and website development.
- Excellent time management skills and ability to prioritize.
- Experience with industry-standard publishing tools including Adobe InDesign, Photoshop and Dreamweaver, Microsoft Office suite, WordPress, etc.
- Proficiency to direct vendors, including printers, writers, photographers, media buyers, and multi-media teams.
Preferred Abilities and Experience
- Master’s degree in a communications field such as public relations or other related areas.
- Ten years progressively responsible relevant experience including supervisory experience of a team.
- Expertise in multiple specialty communications areas (design, writing, media relations, marketing, communications strategy, etc.).
- Experience conducting communications and marketing work at an institution of higher education, government agency, or company.
Screening of applicants will begin August 15, 2021 and will continue until the position has been filled. For full consideration, applicants must provide a resume, cover letter, link to samples of their work/portfolio that supports their ability to perform the responsibilities of the position, and a minimum of five references. All applicants must apply online to be considered for this position.
Professor & Director, School of Communication Studies
The School of Communication Studies, in the University of Tennessee, Knoxville’s (UTK) College of Communication and Information (CCI), is conducting a national search for the position of Director of the School. A Ph.D. is required for this 12-month position. The successful applicant will hold the rank of Full Professor or meet the University of Tennessee’s criteria for Full Professor upon hire and will be eligible for tenure upon hire. The salary is competitive and based on experience and academic credentials.
Candidates should have strong intellectual, organizational, diplomatic and leadership skills; a strong record of research, teaching and service; the ability to build strong, positive relationships with all members of the School, with other CCI and UTK schools/departments, and the administration of the College and University; the ability to effectively manage School resources and staff; the ability to effectively represent the program externally; and the ability to maintain scholarly activity and actively promote research and scholarship in the School. The Director will provide leadership for the School in relation to the comprehensive academic program of the University, the infrastructure necessary for support of communication studies programs, and through annual review of faculty and staff. For more details, see the UTK Faculty Handbook. Applicants should have knowledge of and a strong commitment to cultivating a culture of diversity, equity, and inclusion.
The School: The School of Communication Studies includes 28 full-time faculty positions and several graduate teaching associate positions. The School includes approximately 425 undergraduate majors and actively participates in the College-wide M.S. and Ph.D. programs. For information about the School and the College, visit: https://cmst.utk.edu and http://www.cci.utk.edu.
The College: The College of Communication and Information (CCI) consists of four schools: Advertising and Public Relations, Communication Studies, Information Sciences, and Journalism and Electronic Media. CCI has approximately 1,280 undergraduate majors (across five undergraduate majors in advertising, public relations, communication studies, information sciences, and journalism and electronic media), and approximately 420 graduate students (including College-wide M.S. and Ph.D. degrees in communication & information and an M.S. degree in information sciences). The College’s Center for Information and Communication Studies (CICS) provides a wide array of support services for CCI faculty interested in pursuing sponsored research. The Center involves dozens of researchers across various disciplines and agencies to focus the array of talent in CCI, the University of Tennessee, Oak Ridge National Laboratory, and other research institutions in the pursuit and conduct of sponsored research. College-wide research facilities include: the Adam Brown Social Media Command Center, the Scripps Convergence Lab, a User Experience Lab, and a Message Effects/Focus Group Lab.
The College welcomed the arrival of Joseph Mazer as its new dean in July 2021. Dean Mazer leads a community of strategic creative thinkers who are passionate about leading, thinking, and preparing students to understand the role of information and communication in democratic societies. He oversees the College’s four schools. Prior to joining the University of Tennessee, Dean Mazer served as Professor and Chair of the Department of Communication at Clemson University, where he also served as a Faculty Fellow in the Office of the Provost. With a steadfast commitment to diversity and inclusion, Dean Mazer developed in these roles extensive experience in academic strategic planning and program oversight, as well as a successful record of innovative collaboration with external stakeholders.
The University: The University of Tennessee is the state of Tennessee’s flagship university and its only public Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls approximately 30,000 students at its Knoxville campus. Demographically, 24% of all students identify as non-white, 24% identify as first-generation students, and 29% are Pell-eligible. The University culture is guided by adherence to core values that define the Volunteer spirit and include: seeking knowledge, leading with innovation and integrity, advancing diversity and inclusion, engaging locally and globally, and embracing responsible stewardship of resources.
The Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. This moderate-sized city has a vibrant nightlife that includes numerous theaters and museums, traditional bluegrass music, a symphony orchestra and an opera company, world-class restaurants, many cultural festivals and a downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is also home to many leading corporations, including Bush Brothers & Company, Discovery Inc.’s National Operating Center, Regal Cinemas, TVA, Ruby Tuesday, Pilot Flying J, and Alcoa. It also has a number of prominent advertising/public relations firms and is the fifth largest video production center in the United States.
To Apply: Individuals interested in applying for the position should submit via Interfolio: (1) a cover letter detailing the applicant’s qualifications for the position and leadership philosophy, (2) a vision statement for the School, (3) a statement detailing how the applicant’s teaching, research, and/or service experiences contribute to a culture of diversity and inclusion; (4) a current curriculum vitae, and (5) contact information for five references. The application link is: http://apply.interfolio.com/90764. Review of applications will begin September 15, 2021 and continue until the position is filled. Send email inquiries to: Beth Foster, Search Committee Chair, College of Communication and Information, University of Tennessee, Knoxville, firstname.lastname@example.org.
Assistant Professor, School of Communication Studies (Fall 2022)
The School of Communication Studies seeks to fill an Assistant Professor position to begin August 1, 2022. We seek a social scientist with expertise in organizational communication. Ph.D. in communication, evidence of excellence in teaching and research commensurate with appointment at a Carnegie classified Research University are required at the time of appointment. The successful candidate will demonstrate the potential for externally funded research. We especially welcome candidates with demonstrated success in working with diverse populations.
Responsibilities include maintaining an active program of research, teaching undergraduate and graduate level courses, and performing School-related service including graduate/undergraduate advising. Experience in–or the potential for–building an equitable and diverse scholarly environment in teaching, mentoring, research, life experiences, or service is expected. Ability to work collaboratively with faculty, students and staff from a wide range of disciplines, cultures and academic backgrounds is essential.
The salary for the position is competitive and commensurate with experience.
The school participates in the college-wide M.S. and Ph.D. programs. Approximately six doctoral students and 15 Master’s students are currently enrolled into the communication studies concentration. The School includes approximately 425 undergraduate majors and enrolls more than 2,700 students per term in its courses.
The School of Communication Studies and the College of Communication and Information have a strong institutional commitment to diversity and strongly encourage candidates from underrepresented groups to apply. We favor candidates who can contribute to our distinctive educational objectives that promote interdisciplinary perspectives, intercultural understanding, concern with social responsibility, and the ethical implications of social interaction. The College’s Diversity and Inclusion Statement can be viewed at https://cci.utk.edu/diversity
The College of Communication and Information consists of four schools: The School of Advertising and Public Relations, the School of Communication Studies, the School of Journalism and Electronic Media, and the School of Information Sciences. The College has a collaborative, active research faculty. College faculty regularly engage in partnerships with Oak Ridge National Laboratory, governmental agencies, the University of Tennessee Extension, the University of Tennessee Medical Center, as well as academic departments internal and external to the university. These research activities are supported by the college’s Center for Information and Communication Studies. The College includes approximately 1,200 majors and pre-majors, and enrolls more than 5,800 students per semester.
Founded in 1794, the University of Tennessee enrolls approximately 30,000 students at its Knoxville campus. The University of Tennessee is Tennessee’s only public Carnegie Doctoral: Highest Research Activity University and is currently ranked among the nation’s Top 55 public universities.
We seek a social scientist with expertise in organizational communication. Ph.D. in communication, evidence of excellence in teaching and research commensurate with appointment at a Carnegie classified Research University are required at the time of appointment.
To apply, please submit: (1) a letter of application, (2) vita, (3) evidence of teaching and research excellence, (4) a diversity statement, and (5) the names and contact information of at least three references to the Interfolio website.
Questions about the position should be directed to Dr. Emily Paskewitz (email@example.com).
Review of applications begins October 1, 2021 and continues until the position is filled.
Employment at University of Tennessee, Knoxville
See a full listing of faculty and staff openings at the University of Tennessee, Knoxville and employment benefits on the UTK human resources website.
All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law. In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, the University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the university. Inquiries and charges of violation of Title VI (race, color, and national origin), Title IX (sex), Section 504 (disability), the ADA (disability), the Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity, 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone 865-974-2498. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.