{"id":15079,"date":"2023-10-27T14:53:55","date_gmt":"2023-10-27T18:53:55","guid":{"rendered":"https:\/\/ric.utk.edu\/beta\/?page_id=14386"},"modified":"2025-09-17T09:45:58","modified_gmt":"2025-09-17T13:45:58","slug":"innovation-labs","status":"publish","type":"page","link":"https:\/\/cci.utk.edu\/ric\/innovation-labs\/","title":{"rendered":"Innovation Labs"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull utkwds-stack-3up has-global-padding is-layout-constrained wp-container-core-group-is-layout-f5129586 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--small)\">\n<h2 class=\"wp-block-heading has-text-align-center\">CCI&#8217;s Innovation Labs take learning and research to the next level<\/h2>\n\n\n\n<p>The Innovation Labs are available for use for free by College of Communication and Information students, faculty, and staff. Our labs are also available for use by other UT researchers, external academics, and external market clients\u2014<a href=\"#services\">see our services and rates below<\/a>!<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column utkwds-stack has-light-background-color has-background is-layout-flow wp-container-core-column-is-layout-89fc711d wp-block-column-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-cover has-custom-content-position is-position-top-center\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"798\" class=\"wp-block-cover__image-background wp-image-16317\" alt=\"A student in an orange sweater points toward the screen in the Adam Brown Social Media Command Center as she talks to another student standing in front of her.\" src=\"https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2025\/07\/extra-Tombras-Presentation-ABSMCC-4.jpg\" style=\"object-position:33% 12%\" data-object-fit=\"cover\" data-object-position=\"33% 12%\" srcset=\"https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2025\/07\/extra-Tombras-Presentation-ABSMCC-4.jpg 1200w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2025\/07\/extra-Tombras-Presentation-ABSMCC-4-300x200.jpg 300w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2025\/07\/extra-Tombras-Presentation-ABSMCC-4-1024x681.jpg 1024w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2025\/07\/extra-Tombras-Presentation-ABSMCC-4-768x511.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-60 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-large-font-size wp-elements-3162eaeb20caca3c52abf8f062206f3f\">Adam Brown Social Media Command Center<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-f1d49814 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--small);padding-bottom:0;padding-left:var(--wp--preset--spacing--small)\">\n<p>The ABSMCC provides College of Communication and Information faculty, staff, and students free access to <a class=\"ek-link\" href=\"https:\/\/utccismcc.utk.edu\/technology\/\">Sprinklr<\/a>, the same leading technology that Fortune 100 companies worldwide use to publish, engage and analyze their social media marketing activities.<\/p>\n\n\n\n<p class=\"is-style-utkwds-single-link\"><a href=\"https:\/\/cci.utk.edu\/ric\/innovation-labs\/absmcc\/\">Explore the Adam Brown Social Media Command Center<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column utkwds-stack has-light-background-color has-background is-layout-flow wp-container-core-column-is-layout-89fc711d wp-block-column-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-cover has-custom-content-position is-position-top-center\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" class=\"wp-block-cover__image-background wp-image-16153\" alt=\"The iLab is show with cubicles featuring two rows of cubicles, two to a row, each with computers, keyboards, and a nice desk chair. In front of the cubicles on the far wall is a large screen.\" src=\"https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2025\/02\/web-in-iLab_154.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2025\/02\/web-in-iLab_154.jpg 1200w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2025\/02\/web-in-iLab_154-300x169.jpg 300w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2025\/02\/web-in-iLab_154-1024x576.jpg 1024w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2025\/02\/web-in-iLab_154-768x432.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-large-font-size wp-elements-1a0c5ecac7f021228be328995285465b\">iLab<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-f1d49814 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--small);padding-bottom:0;padding-left:var(--wp--preset--spacing--small)\">\n<p>The iLab is equipped with high-performance workstations, robots, digitization equipment, and virtual reality headsets, making it a space where teams of students, faculty, and collaborators can delve into complex issues or enjoy a game of Mario Kart.<\/p>\n\n\n\n<p class=\"is-style-utkwds-single-link\"><a href=\"https:\/\/cci.utk.edu\/ric\/innovation-labs\/ilab\/\">Explore the iLab<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column utkwds-stack has-light-background-color has-background is-layout-flow wp-container-core-column-is-layout-89fc711d wp-block-column-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-cover has-custom-content-position is-position-top-center\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" class=\"wp-block-cover__image-background wp-image-14554\" alt=\"The Message Effects Lab has a living room set up with three couches around a coffee table with a rug under it, and a television screen mounted higher on the wall.\" src=\"https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2023\/11\/UX-Lab-Facility-26.png\" data-object-fit=\"cover\" srcset=\"https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2023\/11\/UX-Lab-Facility-26.png 1200w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2023\/11\/UX-Lab-Facility-26-300x200.png 300w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2023\/11\/UX-Lab-Facility-26-1024x683.png 1024w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2023\/11\/UX-Lab-Facility-26-768x512.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-large-font-size wp-elements-b018cfeaeb6e2d3846baae41fdd966f1\">Message Effects Lab<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-f1d49814 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--small);padding-bottom:0;padding-left:var(--wp--preset--spacing--small)\">\n<p>The MEL is an adaptable lab space to support a wide range of user and behavioral research&nbsp;to enable students and faculty to study the effectiveness of messages.<\/p>\n\n\n\n<p class=\"is-style-utkwds-single-link\"><a href=\"https:\/\/cci.utk.edu\/ric\/innovation-labs\/message-effects-lab\/\">Explore the Message Effects Lab<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column utkwds-stack has-light-background-color has-background is-layout-flow wp-container-core-column-is-layout-89fc711d wp-block-column-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-cover has-custom-content-position is-position-top-center\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" class=\"wp-block-cover__image-background wp-image-14555\" alt=\"Three students sit in the user experience lab in front of two computer monitors while conducting testing.\" src=\"https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2023\/11\/10-25-23_UX-Lab-Eye-Tracking-Steam_054.png\" data-object-fit=\"cover\" srcset=\"https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2023\/11\/10-25-23_UX-Lab-Eye-Tracking-Steam_054.png 1200w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2023\/11\/10-25-23_UX-Lab-Eye-Tracking-Steam_054-300x200.png 300w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2023\/11\/10-25-23_UX-Lab-Eye-Tracking-Steam_054-1024x683.png 1024w, https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/sites\/2\/2023\/11\/10-25-23_UX-Lab-Eye-Tracking-Steam_054-768x512.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-large-font-size wp-elements-525f7f4bc186a4996741e85d7da1eb06\">User eXperience Lab<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-f1d49814 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--small);padding-bottom:0;padding-left:var(--wp--preset--spacing--small)\">\n<p>The UXL supports interdisciplinary research by faculty, graduate students, and other researchers. The lab has tools designed to explore users\u2019 experiences with technology by making accurate, empirical measurements as users perform tasks on a product or system.<\/p>\n\n\n\n<p class=\"is-style-utkwds-single-link\"><a href=\"https:\/\/cci.utk.edu\/ric\/innovation-labs\/uxlab\/\">Explore the User eXperience Lab<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" id=\"services\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide subjectCard is-layout-flow wp-block-group-is-layout-flow\" id=\"Services\">\n<h2 class=\"wp-block-heading\">Services and rates&nbsp;<\/h2>\n\n\n\n<p><strong>Types of services<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>In-person<\/strong>: Our experts will meet your users where they are, whether in the real world or in our Lab, to run tests and observe user behavior.<\/li>\n\n\n\n<li><strong>Remote: <\/strong>Our experts will<strong> <\/strong>Collect and analyze data from users who complete user testing on their own devices, wherever they may be.&nbsp;<\/li>\n\n\n\n<li><strong>Virtual<\/strong>: Our experts will guide and interact with users participating in remote user testing via video conferencing.<\/li>\n<\/ul>\n\n\n\n<p>Below is a list of our standard services and prices. For more information or to set up a tour of the lab please contact the lab manager at <a href=\"mailto:uxlab@utk.edu\" class=\"ek-link\">uxlab@utk.edu.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>&nbsp;<\/td><td><strong>Expert Analysis<\/strong><\/td><td><strong>User Testing<\/strong><\/td><td><strong>Educational Training &amp; Instruction<\/strong><\/td><td><strong>Lab Use &amp; Access Fee<\/strong><\/td><td><strong>Industry &amp; Professional Workforce Training<\/strong><\/td><\/tr><tr><td><strong>UT Researchers<\/strong><\/td><td>$160\/hour<\/td><td>$110\/hour<\/td><td>$36\/hour<\/td><td>$68\/hour<\/td><td>$134\/hour<\/td><\/tr><tr><td><strong>External Academics<\/strong><\/td><td>$246\/hour<\/td><td>$169\/hour<\/td><td>$55\/hour<\/td><td>$104\/hour<\/td><td>$206\/hour<\/td><\/tr><tr><td><strong>External Market<\/strong><\/td><td>$320\/hour<\/td><td>$400\/hour<\/td><td>$100\/hour<\/td><td>$250\/hour<\/td><td>$425\/hour<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><em>Effective Dates: July 1, 2025 &#8211; June 30, 202<\/em>7<\/p>\n\n\n\n<p><b>Expert analysis<\/b>:&nbsp; Expert analysis and evaluation to inform research and product development conducted without participants.<\/p>\n\n\n\n<p><b>User testing<\/b>: CCI Labs led user testing to inform research and product development conducted with participants requiring IRB protocols and non-research activities (e.g., product development).<\/p>\n\n\n\n<p><b><strong>Educational training and instruction<\/strong><\/b>: Instructive and training activities to support a variety of learners and learning objectives.<\/p>\n\n\n\n<p><b><strong>Lab use and access fee<\/strong><\/b>: Use of lab instrumentation, creative media, and technology and access to the CCI Labs for the conducting of research requiring IRB protocols and non-research activities (e.g., product development). (Additional Service Educational Training may be required)<\/p>\n\n\n\n<p><b>Industry and professional workforce training<\/b>: Develop, deliver, and assess training, workshops, and curriculum to industry and professionals regarding the latest in user experience and related areas, including evolving user and workforce needs.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">We&#8217;re here to help!<\/h2>\n\n\n\n<div class=\"wp-block-group profileCard is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group profileHeadshot is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/cci.utk.edu\/ric\/wp-content\/uploads\/2023\/02\/4-16-25_Logan-Montuori-Headshot_03_WEB.jpg\" alt=\"\" class=\"wp-image-16232\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group profileInfo is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading profileName\">Logan Montuori<\/h3>\n\n\n\n<p class=\"profileTitle\">CCI Innovation Labs Manager<\/p>\n\n\n\n<p><a href=\"mailto:lmontuor@utk.edu\" class=\"ek-link\">lmontuor@utk.edu<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CCI&#8217;s Innovation Labs take learning and research to the next level The Innovation Labs are available for use for free by College of Communication and Information students, faculty, and staff. Our labs are also available for use by other UT researchers, external academics, and external market clients\u2014see our services and rates below! The ABSMCC provides [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-15079","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Innovation Labs - CCI Research &amp; Innovation Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cci.utk.edu\/ric\/innovation-labs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Innovation Labs - CCI Research &amp; Innovation Center\" \/>\n<meta property=\"og:description\" content=\"CCI&#8217;s Innovation Labs take learning and research to the next level The Innovation Labs are available for use for free by College of Communication and Information students, faculty, and staff. 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