{"id":35885,"date":"2023-07-13T12:20:22","date_gmt":"2023-07-13T16:20:22","guid":{"rendered":"https:\/\/cmst.utk.edu\/beta\/?page_id=35885"},"modified":"2026-07-17T16:08:14","modified_gmt":"2026-07-17T20:08:14","slug":"jon-hess","status":"publish","type":"page","link":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/","title":{"rendered":"Jon Hess"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-b2023705 wp-block-group-is-layout-flow\" style=\"margin-top:var(--wp--preset--spacing--small);margin-bottom:var(--wp--preset--spacing--small)\">\n<h1 class=\"wp-block-heading alignwide\">Jon Hess<\/h1>\n\n\n\n<p class=\"is-style-utkwds-paragraph-large wp-block-paragraph\">Professor and John Haas Director&#8217;s Chair of the School of Communication Studies<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-style-columns-reverse is-layout-flex wp-container-core-columns-is-layout-65f56a5c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:400px\">\n<div class=\"wp-block-group utkwds-contact-single utkwds-contact-single--large has-light-background-color has-background is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-4ec0c7c6 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"960\" src=\"https:\/\/cci.utk.edu\/cmst\/wp-content\/uploads\/sites\/3\/2023\/06\/Jon-Hess-WEB.png\" alt=\"Jon Hess\" class=\"wp-image-35445\" srcset=\"https:\/\/cci.utk.edu\/cmst\/wp-content\/uploads\/sites\/3\/2023\/06\/Jon-Hess-WEB.png 740w, https:\/\/cci.utk.edu\/cmst\/wp-content\/uploads\/sites\/3\/2023\/06\/Jon-Hess-WEB-231x300.png 231w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-ee37b5d9 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-ee37b5d9 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\"><strong>Contact Information<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-f536e61c wp-block-group-is-layout-flex\">\n<p class=\"utkwds-cta-link wp-block-paragraph\"><a href=\"mailto:jonhess@utk.edu\" class=\"ek-link\">jonhess@utk.edu<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:+18659740696\">865-974-0696<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"is-style-default wp-block-paragraph\">Professor Jon Hess\u2019s scholarship centers on communication in maintaining relationships, and on how communication and learning interface. &nbsp;In the former, he has published research on how people can get along with those they dislike, and how people manage closeness and distance in relationships.&nbsp; In the latter, he has explored how teacher immediacy and face threat mitigation impact classroom outcomes, and how curriculum and pedagogy need to adapt to current social and workplace changes.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jon is a former editor of the discipline\u2019s leading journal for social scientific research on communication and learning,&nbsp;<em>Communication Education.<\/em>&nbsp; He combined his interests in interpersonal and instructional communication by writing a textbook about interpersonal communication,&nbsp;<em>Because You Asked: Questions Shaping Interpersonal Communication,<\/em>&nbsp;using an innovative approach grounded in instructional research to foster greater student interest and higher-level cognitive processing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jon has spent much of his career serving in academic leadership roles \u2014 as introductory course director, graduate director, department chair, associate dean, and academic senate president.&nbsp; He has provided leadership beyond his university by serving on the National Communication Association\u2019s Chairs Advisory Council, co-facilitating training institutes for introductory communication course directors, and serving as a facilitator for a national teaching retreat.<\/p>\n\n\n\n<div class=\"wp-block-utk-wds-accordion\"><div data-accordion=\"true\" class=\"utk-wds-accordion-wrapper\" data-color-scheme=\"light\">\n<div class=\"wp-block-utk-wds-accordion-panel\"><h2 class=\"utk-wds-accordion__heading\" data-accordion-heading=\"true\"><div>Education<\/div><\/h2><section data-accordion-section=\"true\"><div class=\"utk-wds-accordion__panel-body\">\n<ul class=\"wp-block-list\">\n<li>PhD, University of Minnesota<\/li>\n\n\n\n<li>MA, Ohio University<\/li>\n\n\n\n<li>BS, Manchester College<\/li>\n<\/ul>\n<\/div><\/section><\/div>\n\n\n\n<div class=\"wp-block-utk-wds-accordion-panel\"><h2 class=\"utk-wds-accordion__heading\" data-accordion-heading=\"true\"><div>Research Interests<\/div><\/h2><section data-accordion-section=\"true\"><div class=\"utk-wds-accordion__panel-body\">\n<ul class=\"wp-block-list\">\n<li>Closeness and distance in relationships<\/li>\n\n\n\n<li>Communication strategies for managing difficult relationships<\/li>\n\n\n\n<li>Impact of teacher communication on student engagement and learning<\/li>\n\n\n\n<li>Curriculum design and pedagogy for today\u2019s educational environment and needs<\/li>\n\n\n\n<li>Scale development<\/li>\n<\/ul>\n<\/div><\/section><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Jon Hess Professor and John Haas Director&#8217;s Chair of the School of Communication Studies Contact Information jonhess@utk.edu 865-974-0696 Professor Jon Hess\u2019s scholarship centers on communication in maintaining relationships, and on how communication and learning interface. &nbsp;In the former, he has published research on how people can get along with those they dislike, and how people [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":35189,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-35885","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Jon Hess - School of Communication Studies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jon Hess - School of Communication Studies\" \/>\n<meta property=\"og:description\" content=\"Jon Hess Professor and John Haas Director&#8217;s Chair of the School of Communication Studies Contact Information jonhess@utk.edu 865-974-0696 Professor Jon Hess\u2019s scholarship centers on communication in maintaining relationships, and on how communication and learning interface. &nbsp;In the former, he has published research on how people can get along with those they dislike, and how people [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/\" \/>\n<meta property=\"og:site_name\" content=\"School of Communication Studies\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-17T20:08:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cci.utk.edu\/cmst\/wp-content\/uploads\/sites\/3\/2023\/06\/Jon-Hess-WEB.png\" \/>\n\t<meta property=\"og:image:width\" content=\"740\" \/>\n\t<meta property=\"og:image:height\" content=\"960\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/about\\\/directory\\\/jon-hess\\\/\",\"url\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/about\\\/directory\\\/jon-hess\\\/\",\"name\":\"Jon Hess - School of Communication Studies\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/about\\\/directory\\\/jon-hess\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/about\\\/directory\\\/jon-hess\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2023\\\/06\\\/Jon-Hess-WEB.png\",\"datePublished\":\"2023-07-13T16:20:22+00:00\",\"dateModified\":\"2026-07-17T20:08:14+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/about\\\/directory\\\/jon-hess\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/about\\\/directory\\\/jon-hess\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/about\\\/directory\\\/jon-hess\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2023\\\/06\\\/Jon-Hess-WEB.png\",\"contentUrl\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2023\\\/06\\\/Jon-Hess-WEB.png\",\"width\":740,\"height\":960,\"caption\":\"Jon Hess\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/about\\\/directory\\\/jon-hess\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"About\",\"item\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/about\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Faculty &amp; Staff Directory\",\"item\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/about\\\/directory\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Jon Hess\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/#website\",\"url\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/\",\"name\":\"School of Communication Studies\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cci.utk.edu\\\/cmst\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Jon Hess - School of Communication Studies","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/","og_locale":"en_US","og_type":"article","og_title":"Jon Hess - School of Communication Studies","og_description":"Jon Hess Professor and John Haas Director&#8217;s Chair of the School of Communication Studies Contact Information jonhess@utk.edu 865-974-0696 Professor Jon Hess\u2019s scholarship centers on communication in maintaining relationships, and on how communication and learning interface. &nbsp;In the former, he has published research on how people can get along with those they dislike, and how people [&hellip;]","og_url":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/","og_site_name":"School of Communication Studies","article_modified_time":"2026-07-17T20:08:14+00:00","og_image":[{"width":740,"height":960,"url":"https:\/\/cci.utk.edu\/cmst\/wp-content\/uploads\/sites\/3\/2023\/06\/Jon-Hess-WEB.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/","url":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/","name":"Jon Hess - School of Communication Studies","isPartOf":{"@id":"https:\/\/cci.utk.edu\/cmst\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/#primaryimage"},"image":{"@id":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/#primaryimage"},"thumbnailUrl":"https:\/\/cci.utk.edu\/cmst\/wp-content\/uploads\/sites\/3\/2023\/06\/Jon-Hess-WEB.png","datePublished":"2023-07-13T16:20:22+00:00","dateModified":"2026-07-17T20:08:14+00:00","breadcrumb":{"@id":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/#primaryimage","url":"https:\/\/cci.utk.edu\/cmst\/wp-content\/uploads\/sites\/3\/2023\/06\/Jon-Hess-WEB.png","contentUrl":"https:\/\/cci.utk.edu\/cmst\/wp-content\/uploads\/sites\/3\/2023\/06\/Jon-Hess-WEB.png","width":740,"height":960,"caption":"Jon Hess"},{"@type":"BreadcrumbList","@id":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/jon-hess\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cci.utk.edu\/cmst\/"},{"@type":"ListItem","position":2,"name":"About","item":"https:\/\/cci.utk.edu\/cmst\/about\/"},{"@type":"ListItem","position":3,"name":"Faculty &amp; Staff Directory","item":"https:\/\/cci.utk.edu\/cmst\/about\/directory\/"},{"@type":"ListItem","position":4,"name":"Jon Hess"}]},{"@type":"WebSite","@id":"https:\/\/cci.utk.edu\/cmst\/#website","url":"https:\/\/cci.utk.edu\/cmst\/","name":"School of Communication Studies","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cci.utk.edu\/cmst\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/cci.utk.edu\/cmst\/wp-json\/wp\/v2\/pages\/35885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cci.utk.edu\/cmst\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cci.utk.edu\/cmst\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cci.utk.edu\/cmst\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/cci.utk.edu\/cmst\/wp-json\/wp\/v2\/comments?post=35885"}],"version-history":[{"count":0,"href":"https:\/\/cci.utk.edu\/cmst\/wp-json\/wp\/v2\/pages\/35885\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/cci.utk.edu\/cmst\/wp-json\/wp\/v2\/pages\/35189"}],"wp:attachment":[{"href":"https:\/\/cci.utk.edu\/cmst\/wp-json\/wp\/v2\/media?parent=35885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}