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CCI Welcomes New Faculty and Staff

Three new full-time faculty members and two new full-time staff members have joined the CCI family. The new faculty members are: Communication Studies Assistant Professor Jenny Crowley, Advertising & Public Relations Lecturer Laura Mansfield and Communication Studies Assistant Professor DaJung (DJ) Woo. The two staff members are Center for Information & Communication Studies Assistant Director Jesse Cragwall and CCI Undergraduate Studies and Advising Center Student Services Specialist Margaret Taylor (see brief bios below).

“We are excited to welcome Jenny, Laura, DJ, Jesse and Margaret to the CCI family,” said CCI Dean Mike Wirth. “The ideas, energy and expertise they bring are a great addition to the college!” 

New CCI Full-Time Faculty

Jenny CrowleyJenny Crowley has a PhD in Communication Studies from the University of Iowa (2017) where she served as a graduate instructor in the Department of Communication Studies from 2015-2017. The title of her dissertation is: “The effects of support provider identity and locus of supportive message in the context of stigma.” Her primary area of specialization is interpersonal communication with specific research interests in stigma and supportive communication.


Laura MansfieldLaura Mansfield has an MBA in finance from the University of Tennessee (1992). She comes to ADPR after an award winning professional career at a number of firms including EVP at Fletcher Marketing PR and EVP and senior VP of public relations and social media at The Tombras Group. She has also taught as a part-time lecturer/adjunct professor at the University of Tennessee and at Pellissippi State Community College. Laura is an expert in message development, content strategy, social media, integrated communications and influencer marketing. She is teaching courses focused on public relations writing and social media.


DaJung WooDaJung (DJ) Woo has a PhD in Organizational Communication from the University of California, Santa Barbara (2017) where she served as a graduate teaching assistant in the Department of Communication from 2013-2017. The title of her dissertation is: “To transfer or not to transfer, that is not the question: How experts communicate about knowledge as accepted outsiders in long-term collaboration.” Her primary research interests include: organizational communication, inter-organizational collaboration, organizational and vocational socialization and intra- and inter-group communication.

New CCI Full-Time Staff

Jesse Cragwall has a Master’s in Public Administration from the University of Tennessee, Knoxville (UTK) (2012), an MA in Political Science from UTK (2006) and an MA in Biblical Studies from the Dallas Theological Seminary (2017). He comes to CCI’s Center for Information and Communication Studies (CICS) from the U.S. Army’s 489th Civil Affairs Battalion where he has been serving as the headquarters company commander, from Providence Church where he has been serving as interim pastor and from Tusculum College where he has been serving as an adjunct professor. Jesse’s professional career includes work as: executive director of Global Planning Initiative, outreach and team coordinator for One Vision International, and as senior research assistant for UTK’s Office of Institutional Research and Assessment.

Margaret Taylor has a BFA in Graphic Design from the University of Tennessee, Knoxville (1988). She comes to the CCI Center for Undergraduate Studies and Advising from the UTK Office of Student Conduct and Community Standards where she served as an administrative support assistant III (2013-2017) and administrative support assistant II (2009-2013). Prior to joining the Office of Student Conduct and Community Standards, Margaret held three administrative positions in UT’s Department of Biosystems Engineering & Soil Science from 1998-2009 (department head secretary, office supervisor and senior secretary).